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SoCal Edison warns of utility collection scam

SoCal Edison warns of utility collection scam

Scammers pose as collection employees who threaten to disconnect service unless pre-paid cash card is used for payment


TULARE COUNTY – Southern California Edison is warning Tulare County residents that thieves are continuing to target utility customers through an ongoing scam.

“Typically, scammers pose as utility “collection” employees and threaten to disconnect electricity service unless a payment is made immediately using a pre-paid cash card,” read an alert sent out by Southern California Edison (SCE). “This is a scam. We don’t want you to fall victim to it. Contact us if you have questions about your bill.”

SCE says its employees will never ask you to purchase pre-paid cash cards to pay your utility bill. If you get a call demanding money by a pre-paid cash card or other personal financial information, hang up and call the police. You can also contact SCE if you have questions about your bill by calling 1-800-990-7788 (for business customers) or 1-800-655-4555 (for residential customers) or go to SCE.com. 

“Victimization of our customers will not be tolerated,” the notification reads. “Impostors can expect to be prosecuted to the fullest extent of the law.”

SCE also reminded utility customers that its employees always have their SCE Photo ID badge and wear a company uniform and that their employee vehicles have permanent SCE logos on them.

If someone calls and asks you to leave your residence at a specific time for a “utility-related” cause, call the police. This could be a burglary attempt set up by the caller.

Be suspicious of anyone who arrives at your house without an appointment asking to check your appliances or wiring, or suggesting that there may be some other electrical problem inside or outside your residence.

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